Frequently Asked Questions

Onlineooze Technologies Private Limited is a Kolkata-based global IT solutions provider offering end-to-end services across software development, web and mobile applications, IT infrastructure, cloud, cybersecurity, and managed IT services.

We provide a wide range of IT solutions including:

• Managed IT & Infrastructure Services

• IT Consulting & Digital Advisory

• Cybersecurity & Information Security

• Web Design & Application Development

• Mobile Application Development

• Cloud & Server Solutions

Yes. We offer global IT support and service delivery through remote assistance, cloud-based solutions, and on-site coordination via partners where required.

We work with clients across multiple industries including education, healthcare, pharmaceuticals, manufacturing, retail, e-commerce, BFSI, logistics, real estate, startups, and corporate enterprises.

Yes. We offer AMC and managed service contracts for IT infrastructure, servers, networks, hardware, websites, and applications, tailored to client requirements and SLAs.

Absolutely. We specialize in end-to-end IT solutions, covering software development, websites, mobile apps, servers, desktop PCs, IT hardware procurement, networking, and infrastructure management.

Yes. We provide:

• Cloud server setup and management

• Public, private, hybrid & P2P cloud solutions

• Physical server deployment

• Backup, disaster recovery, and high availability solutions

Yes. Data security and confidentiality are our top priorities. We follow best practices for information security, access control, encryption, and compliance to ensure client data remains protected.

Yes. Our cybersecurity services include security assessments, firewall setup, endpoint protection, vulnerability testing, compliance support, and incident response solutions.

Yes. We design and develop custom software, ERP, CRM, web applications, and mobile apps based on specific business needs and scalability requirements.

Yes. We offer Bulk SMS, OTP, transactional messaging, and WhatsApp Business API integration for marketing, notifications, and automation.

Each project is assigned a dedicated point of contact. Communication is handled through email, calls, ticketing systems, and scheduled review meetings as per client preference.

We follow a structured and transparent delivery model, including requirement analysis, planning, development, testing, deployment, and post-delivery support.

Yes. We provide post-deployment support, maintenance, upgrades, and AMC services based on agreed terms.

You can contact us through:

• Website contact form

• Official email

• Phone or WhatsApp (business hours)

Our team will get back to you promptly to understand your requirements.